Freshfayre Chilled Food Service

Brakes Group acquired Freshfayre Ltd on 04 January 2010.

About Freshfayre

Freshfayre are a professionally accredited specialist chilled foodservice company with a reputation for excellence in customer service, built over the last twenty-four years by delivering consistently, reliably and on time, quality-assured foods that your customers will want to eat again and again!

At Freshfayre we continue to buy the best products at the most competitive prices and ensure that we always uphold our Quality Statement. With due diligence and provenance becoming more important everyday you can be assured that Freshfayre has full traceability on all its products.

Service Menu

Traditional Van Sales Service, using the latest hand-held technology to take orders, produce invoices, process credits and conduct cash transactions, all at the point of delivery. We print a 'clean' invoice for each delivery including the Van Sales colleague's name and contact details.

Our Van Sales colleagues are much more than just delivery drivers - they care about your business and work with you to meet your specific and individual requirements they are encouraged to build relationships with you to ensure that nothing is ever too much trouble with a 'can do' approach.

Customer Services Department really is the 'icing on the cake', each customer has a dedicated telesales representative for that personal touch and they contact you at the time of your choice, working in partnership with you. Your products are delivered by the same Van Sales colleague ensuring you receive the same standard and quality of service regardless of how you place your order.

OR

A combination of both! Our Van Sales colleagues carry stock so they have ability to 'influence' your order at the point of sale in the event of any necessary amendments, or maybe you just want to try something new or different on your menu today!

Quality

The Directors consider the quality aspects of the business to be of great importance, as only products and services leading to lasting customer satisfaction safeguard the continuity of the company. Management practices and employee work activity will, without exception, promote on-time delivery of products to our customers, which are in conformance with requirements, and competitively priced.

In addition, the company is committed to a policy of "Right First Time" and to a policy of continuous improvement in the quality of products and service.

To support this policy, Freshfayre hold full technical specifications and nutritional data on our products, including allergen content and any genetically modified ingredients.